Article ID: 288567
Article Last Modified on 10/25/2006
APPLIES TO
- Microsoft Systems Management Server 2.0 Service Pack 2
- Microsoft Systems Management Server 2.0 Service Pack 3
This article was previously published under Q288567
SYMPTOMS
If you update a collection manually in the Systems Management Server (SMS) Administrator console by clicking Update Collection Membership, the resulting collection update (.psd) file that is sent to the secondary site does not contain any subcollection information. However, when the same collection is updated by the Monitor Collections thread of the SMS Executive service at the scheduled interval, the collection update file contains the correct subcollection data.
This behavior causes advertisements that are made to subcollections through the relationship to the parent collection not to work until the collection is updated according to its defined update schedule.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The SMS 2.0 post-Service Pack 2 (SP2) version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
-------------------------------------------------------------------
10-Jun-2000 20:15 2.00.1493.2201 145,168 Colleval.dll Alpha
10-Jun-2000 20:15 2.00.1493.2201 90,000 Colleval.dll I386
The SMS 2.0 post-Service Pack 3 (SP3) version of this fix should have the following file attributes or later:
Date Time Version Size File name Platform
-------------------------------------------------------------------
01-Mar-2001 10:05 2.00.1493.3138 145,168 Colleval.dll Alpha
01-Mar-2001 10:05 2.00.1493.3138 90,000 Colleval.dll I386
NOTE: Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.
WORKAROUND
To work around this problem, make sure to define an update schedule for the collection. To minimize the effects of the problem, do not update the collection by using the SMS Administrator console.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
To install the hotfix, use the appropriate method.
Use the Hotfix Installer
NOTE: This method is only for Intel-based computers.
- Copy the hotfix folder structure to a share on your network. The Q288567.exe file is a a Microsoft SMS Installer file that updates specific files on your site server.
- Log on to your site server by using an account with administrator permissions.
- On the site server, quit the SMS Administrator console.
- Run Q288567.exe and follow the instructions in the wizard. You can run the file in Quiet mode by using the /s switch.
Manual Installation
NOTE: This is a primary site server hotfix only.
- Stop the SMS Site Component Manager and SMS Executive services.
- Replace the Colleval.dll file in the
Sms_root_folder\Bin\Platformfolder with the version from the hotfix. - Restart the SMS Site Component Manager and SMS Executive services.
Additional query words: prodsms
Keywords: kbhotfixserver kbadvertisement kbbug kbcollections kbfix kbqfe KB288567
