Article ID: 288270
Article Last Modified on 9/23/2005
APPLIES TO
- Microsoft Internet Information Services 5.0
This article was previously published under Q288270
SYMPTOMS
When you open and read an include file, Active Server Pages (ASP) may return the "Include file not found" error message continually, even though the file exists, and the condition that caused the error no longer exists.
CAUSE
This problem occurs because the file handle is never closed when the error occurs, and the next attempt to use that handle results in an error. This problem has only been reported when the content is on a Universal Naming Convention (UNC) share.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of the Internet Information Services (IIS) 5.0 fix should have the following file attributes or later:
Date Time Version Size File name Platform
-------------------------------------------------------------------------
3/14/2001 11:25a 5.0.2195.3371 332,560 Asp.dll x86
3/14/2001 11:25a 5.0.2195.3280 13,584 Infoadmn.dll x86
3/14/2001 11:25a 5.0.2195.3280 245,520 Infocomm.dll x86
3/14/2001 11:25a 5.0.2195.3280 62,736 Isatq.dll
3/14/2001 11:25a 5.0.2195.3280 7440 W3ctrs.dll
STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.
Additional query words: kbIISCom
Keywords: kbbug kbfix kbqfe kbwin2000sp3fix kbhotfixserver KB288270
