Article ID: 288238
Article Last Modified on 10/6/2005
APPLIES TO
- Microsoft Internet Information Services 5.0
This article was previously published under Q288238
SYMPTOMS
When you install the fix from Microsoft Knowledge Base article 275657, the return address that is used after a password change becomes corrupted.
CAUSE
If you choose to change the password, a pop-up window displays the "The password is successfully changed" message, but the link to close this window is wrong. For example, the link appears as
http%3A//www.microsoft.com
instead of:
WORKAROUND
The password change functionality is working correctly; the problem lies in the return link. To work around this problem, click the Back button to return to the calling page.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows NT service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
This fix is included with the fix in the following Microsoft Knowledge Base article:
287913 URL Protocol Contains "%3A" When You Are Redirected to Change Password Page
STATUS
Microsoft has confirmed that this is a problem in Internet Information Server 5.0.
MORE INFORMATION
This problem has been observed in sites that use Microsoft Exchange Outlook Web Access.
Additional query words: OWA
Keywords: kbbug kbfix kbqfe KB288238
