Article ID: 287552
Article Last Modified on 9/29/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q287552
SYMPTOMS
When you click Reply or Reply All on a custom message form, the default Outlook message form opens instead of the expected custom form.
CAUSE
This behavior occurs because the Reply and Reply All are set to reply with the default Outlook message form.
RESOLUTION
To change this behavior, set the Reply and Reply All actions to use the custom form. To do this:
- Open the custom form, click Forms on the Tools menu, click Design This Form, and then click the Actions tab.
- In the Action name section, click Reply, and then click the Properties button.
- In Form Name, select the name for your custom form, and then click OK.
- Change the Reply All in the same way you changed the Reply action in the previous two steps.
- Republish the form. Click Forms on the Tools menu, and then click Publish Form.
MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
284214 OL2000: Custom Form Is Not Received When Sent Over the Internet
REFERENCES
For additional information about available resources and answersto commonly asked questions about Microsoft Outlook solutions, click the article number below to view the article in the Microsoft Knowledge Base:
146636 OL2000: Questions About Custom Forms and Outlook Solutions
Additional query words: OL2K OutSol OutSol2000
Keywords: kbprb KB287552
