Article ID: 285790
Article Last Modified on 2/19/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
- Microsoft Windows 2000 MultiLanguage Edition
- Microsoft Windows 2000 MultiLanguage Edition
This article was previously published under Q285790
SYMPTOMS
After you install Multilanguage Pack (MUI) and choose a preferred language (such as French) for menus and dialog boxes, the Users and Passwords Wizard does not create new standard users, and generates the following error message:
CAUSE
Although well-known accounts (such as the Everyone and Interactive accounts) are localized in MUI, built-in accounts may not be. For example, the Power Users local group should not be localized.
The problem occurs because the wizard does not build the security ID (SID) for the Power Users local group. Instead, the wizard uses a hard-coded string that is defined in the program file resources. The string is localized when you choose the language in MUI. When you choose the French language, modifying the "Utilisateurs avec pouvoir" local group (the French name for the Power Users group) does not work because this group does not exist. The name of the group is still "Power Users" regardless of the current language settings.
RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time File name
-----------------------------------------------
04/20/2001 12:39p Lsasrv.dll.mui.<language>
04/18/2001 05:46p Netplwiz.dll.mui.<language>
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbhotfixserver KB285790
