Article ID: 285190
Article Last Modified on 10/30/2006
APPLIES TO
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q285190
SYMPTOMS
When you try to log on to America Online (AOL) on a computer running Microsoft Windows 2000 Professional, after having previously disconnected from AOL and then restarted the computer, you may receive the following error message:
CAUSE
This behavior can occur when you disconnect from AOL through an Internet connection while AOL is still trying to update Internet Explorer. The disconnection causes a failure during the update.
RESOLUTION
To resolve this behavior, run a repair from the Windows 2000 Professional CD-ROM:
- Insert the Windows 2000 Professional CD-ROM into the CD-ROM drive.
- Click Install, and then click Repair.
MORE INFORMATION
For additional information about resolving this behavior, click the article number below to view the article in the Microsoft Knowledge Base:
244671 Error Message: System Cannot Log You on Because Domain...
Keywords: kbprb KB285190