Article ID: 283620
Article Last Modified on 1/29/2007
APPLIES TO
- Microsoft Windows Media Player 8.01
- Microsoft Windows Media Player 8.01
This article was previously published under Q283620
SYMPTOMS
When you attempt to play a digital video disc (DVD) by using Windows Media Player on a system that has a MediaMatics decoder installed, the DVD may not play. You may receive one of the following error messages:
-or-
-or-
CAUSE
This behavior is known to occur if you install a MediaMatics decoder and then try to play back a DVD in Windows Media Player before you use the MediaMatics player to play a file.
RESOLUTION
To resolve this behavior, use the MediaMatics player to play a DVD before you use Windows Media Player: Open the MediaMatics DVD player and follow the first-launch prompts to set the region. After the region is set, DVDs can be played in Windows Media Player.
NOTE: Please see the help or documentation included with the MediaMatics decoder for more information on how to set the region.
STATUS
This behavior is by design. It is necessary to set the region ID once in the MediaMatics program before you play a DVD in Windows Media Player.
MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Keywords: kberrmsg kbprb kb3rdparty kbsound KB283620