Article ID: 283276
Article Last Modified on 10/3/2002
APPLIES TO
- Microsoft Outlook 8.0 Exchange Server Edition for Macintosh
This article was previously published under Q283276
SYMPTOMS
When you receive a message that is in a Hypertext Markup Language (HTML) format, some tables and other features may appear malformed or not as you expect.
CAUSE
This behavior occurs because the Microsoft Outlook client for the (Apple) Macintosh does not support HTML and downloads a Microsoft Outlook Rich Text format version of the message from the Microsoft Exchange Server. This Outlook Rich Text format version of the message is created by the Exchange Server and is downloaded if the Outlook client is unable to display the original message in its original format.
WORKAROUND
To work around this behavior, use a mail client that supports HTML, such as Outlook Express for Macintosh or Microsoft Entourage for Macintosh. You must set the Exchange Server to use either Post Office Protocol 3/Simple Mail Transfer Protocol (POP3/SMTP) or Internet Mail Access Protocol (IMAP) mail protocols.
MORE INFORMATION
Additional query words: macintosh xcln
Keywords: kbprb KB283276
