Microsoft KB Archive/282893

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WD2000: Processor Utilization Increases to 100 Percent When You Hold Down Mouse Button

Article ID: 282893

Article Last Modified on 9/23/2005



APPLIES TO

  • Microsoft Word 2000 Standard Edition, when used with:
    • Microsoft Windows 2000 Standard Edition



This article was previously published under Q282893

SYMPTOMS

If you hold down the left mouse button for more than a few seconds in Microsoft Word 2000 on a Microsoft Windows 2000-based computer, the CPU utilization increases to 100 percent.

RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack



IMPORTANT: Before you install Microsoft Office 2000 Service Pack 3 (SP-3), you must have Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) installed first. To obtain Office 2000 Service Release 1/1a (SR-1/SR-1a), click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Microsoft Word 2000 Security Update: Macro Vulnerability.

MORE INFORMATION

On a Windows 2000-based computer running Office 2000, if you create a new document and then click any part of the edit area in Word, the CPU usage climbs to 100 percent.


Additional query words: pra

Keywords: kbhotfixserver kbqfe kboffice2000sp3fix kbbug kbfix KB282893