Article ID: 282865
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q282865
SYMPTOMS
The Notes Admin client software monitors hundreds of Domino servers. The client can have several threads running with active connections. 100 percent CPU kernel usage can occur with shutdown and connect calls.
CAUSE
This behavior can occur when multiple threads are making kernel block RemoveIoCompletion and socket shutdown calls, result in a deadlock.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
12/5/2000 07:12p 5.0.2195.3055 118,704 Afd.sys
2/15/2001 11:58a 5.0.2195.3207 104,720 Msafd.dll
1/17/2001 04:43p 5.0.2195.3163 311,472 Tcpip.sys
12/5/2000 07:11p 5.0.2195.3055 16,240 Tdi.sys
2/15/2001 11:58a 5.0.2195.2104 17,680 Wshtcpip.dll
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbNetworking
Keywords: kbhotfixserver kbqfe kbbug kbfix kbnetwork kbwin2000presp3fix kbwin2000sp3fix KB282865
