Article ID: 281799
Article Last Modified on 2/28/2007
APPLIES TO
- Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
- Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
- Microsoft Windows Advanced Server, Limited Edition
This article was previously published under Q281799
SYMPTOMS
The analysis portion of the Add Cluster Computers wizard may not work, and you may receive the following error message:
CAUSE
This problem can occur if the Analysis wizard detects that there are multiple network adapters on the same logical network. The Cluster service uses only the first network adapter that it finds on a subnet, and ignores any additional adapters that it discovers on the same subnet.
This problem can occur if you are using IP addresses that are obtained from a Dynamic Host Configuration Protocol (DHCP) server, or if the server is unable to obtain an IP address from a DHCP server and autonet addresses were used for multiple network adapters.
RESOLUTION
To resolve this problem, use only static IP addresses for both your public and private networks, and verify that the addresses that you are using are on different networks. In addition, verify that you have configured the private network correctly. For additional information about how to verify that you have correctly configured the private network, click the article number below to view the article in the Microsoft Knowledge Base:
258750 Recommended Private Heartbeat Configuration on Cluster Server
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Additional query words: MSCS NIC heartbeat
Keywords: kbbug kbclustering kbhardware kbnetwork kbnofix KB281799
