Article ID: 281522
Article Last Modified on 1/29/2007
APPLIES TO
- Microsoft Visio 2000 Standard Edition
- Microsoft Visio 2000 Professional Edition
- Microsoft Visio 2000 Technical Edition
- Microsoft Visio 2000 Enterprise Edition
This article was previously published under Q281522
SUMMARY
The Microsoft Visio 2000 SR-1 CD is a full replacement for Visio 2000 and Trial versions of Visio 2000. The contents of the SR-1 CD is not in patch format, and you should avoid installing Visio 2000 SR-1 over a previous copy of Visio 2000.
MORE INFORMATION
Before you install Microsoft Visio 2000 SR-1 on a computer that has another version of Visio 2000 installed, Microsoft recommends that you completely uninstall the previous version by using the Add/Remove Programs tool in the Windows Control Panel.
Microsoft recommends that you disable any antivirus and system scanning software, any programs, and any unnecessary processes when you perform this procedure.
To uninstall a Trial version or a previous edition of Visio 2000, follow these steps:
- Click Start, point to Settings, and then click Control Panel
- In Control Panel, double-click Add/Remove Programs.
- Click Visio 2000, and then click Add/Remove.
This starts the Visio Installation Manager (VIM). After the Visio Installation Manager has finished initializing, click Next. - Click Uninstall Visio, and then click Next.
- A list of all components to be removed is displayed. Click Next.
- In Windows Explorer, delete the following folders and their subfolders.
IMPORTANT: Deleting the Visio folder also deletes the Program Files\Visio\Solutions folder, which may contain personal templates, stencils, and custom solutions. Be sure to copy all personal files in this folder to another folder for safekeeping before you delete this folder.C:\Program Files\Visio
C:\Program Files\Common Files\Visio Shared
After you have completed these steps, you can install Microsoft Visio SR-1 on the computer.
REFERENCES
For additional information about methods for resolving other installation issues, click the article number below to view the article in the Microsoft Knowledge Base:
282234 Visio2000: How to Completely Remove Visio 2000 from Microsoft Windows
Additional query words: install error
Keywords: kbinfo KB281522
