Article ID: 280430
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q280430
SYMPTOMS
If the LCD Off timer is set to a longer time than the screensaver timer on a Windows 2000-based computer in battery operation mode, the screen saver may stop (which returns the screen to the desktop) and the screen saver may continue to start and stop periodically, even though you have not pressed a key or moved the mouse to activate the computer.
CAUSE
This problem can occur if you are operating a portable computer on a battery and Advanced Power Management posts the PBT_APMPOWERSTATUSCHANGE message on a regular interval. The screen saver does not stay on, but keeps recycling on and off. The screen saver also continues to reset the Power Management timer; therefore, the computer never goes into suspend mode. Windows 2000 shuts down the screen savers on all the WM_POWERBROADCAST messages that are posted.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------------
5/25/2001 05:56p 5.0.2195.3648 130,832 Logon.scr
5/25/2001 05:56p 5.0.2195.3648 28,432 Scrnsave.scr
5/25/2001 05:57p 5.0.2195.3648 138,000 Ss3dfo.scr
5/25/2001 05:56p 5.0.2195.3648 47,888 Ssbezier.scr
5/25/2001 05:57p 5.0.2195.3648 41,744 Ssflwbox.scr
5/25/2001 05:56p 5.0.2195.3648 38,672 Ssmarque.scr
5/25/2001 05:57p 5.0.2195.3648 419,600 Ssmaze.scr
5/25/2001 05:56p 5.0.2195.3648 36,624 Ssmyst.scr
5/25/2001 05:57p 5.0.2195.3648 102,160 Sspipes.scr
5/25/2001 05:56p 5.0.2195.3648 33,040 Ssstars.scr
5/25/2001 05:57p 5.0.2195.3648 62,736 Sstext3d.scr
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 3.
MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:
265173 The Datacenter Program and Windows 2000 Datacenter Server Product
For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:
296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: kbShell laptop
Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbshell kbwin2000presp3fix kbwin2000sp3fix KB280430
