Article ID: 279812
Article Last Modified on 5/20/2003
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q279812
NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
SYMPTOMS
If you configure Outlook to use Offline folders, any changes that you make when you are offline are updated to your Exchange Server mailbox the next time that you connect to the Exchange Server. However, changes are not synchronized from the Exchange Server to your Offline folders.
CAUSE
This behavior is by design.
WORKAROUND
To work around this behavior, set Outlook to automatically synchronize all folders when you quit the program. To do this:
- On the Tools Menu, click Options, and then click the Mail Services tab.
- In Mail Options box, click to select the Enable Offline Access check box, and then click to select the When online, synchronize all folders upon exiting check box.
- Click OK.
REFERENCES
195435 OL2000: (CW) What Are Offline Folders and How Do You Use Them?
195875 OL2000: (CW) Troubleshooting Synchronization Problems
252430 OL2000: (CW) What Is an OST and Why Does It Increase in Size?
Additional query words: OL2K Exchange Offline synchronize
Keywords: kbprb KB279812
