Article ID: 278650
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q278650
SYMPTOMS
When you try to run the full duplex automated test for a Creative Labs SBLive! sound card, Windows may stop responding (hang).
CAUSE
This problem can be caused by excessive non-paged memory usage during the full duplex automated test. When excessive non-paged memory usage occurs, a variety of memory-related problems can occur, and this can cause Windows to hang.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------------
11/03/2000 12:47p 5.0.2195.2639 1,685,120 Ntkrnlmp.exe
11/03/2000 12:47p 5.0.2195.2639 1,684,928 Ntkrnlpa.exe
11/03/2000 12:48p 5.0.2195.2639 1,705,600 Ntkrpamp.exe
11/03/2000 12:46p 5.0.2195.2639 1,662,976 Ntoskrnl.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Keywords: kbbug kbenv kbfix kbhardware kbwin2000presp2fix kbhotfixserver kbqfe KB278650
