Article ID: 278617
Article Last Modified on 2/22/2007
APPLIES TO
- Microsoft Host Integration Server 2000 Standard Edition
- Microsoft SNA Server 4.0 Service Pack 3
This article was previously published under Q278617
SYMPTOMS
An LU3 print job may have blank or missing pages when it is printed with the host print service that is included with SNA Server version 4.0 Service Pack 3 (SP3).
The same LU3 print job may cause an Access Violation (AV) in the Snaprint.exe file that is similar to the following when Host Integration Server (HIS) 2000 is used:
Application exception occurred:
App: obj\i386\snaprint.exe (pid=3024)
When: 11/1/2000 @ 10:54:38.484
Exception number: c0000005 (access violation)
<lines removed for brevity>
State Dump for Thread Id 0xc30
eax=ffff8000 ebx=0012f301 ecx=0f668000 edx=0f661c08 esi=002366b0 edi=00236760
eip=60d8ed1f esp=0f61fef4 ebp=01f5d168 iopl=0 nv up ei pl zr ac po nc
cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000256
function: s3poordr
60d8ecfe 0fbf561c movsx edx,word ptr [esi+0x1c] ds:00ca3c87=????
60d8ed02 c6040240 mov byte ptr [edx+eax],0x40 ds:ffff8000=??
60d8ed06 e8d50c0000 call crank_wrap_or_stretch (60d8f9e0)
60d8ed0b 84c0 test al,al
60d8ed0d 7406 jz wrtinitattr+0x245 (60d91f15)
60d8ed0f 32db xor bl,bl
60d8ed11 c6471001 mov byte ptr [edi+0x10],0x1 ds:00ca3d36=??
60d8ed15 668b4e1c mov cx,[esi+0x1c] ds:00ca3c87=????
60d8ed19 8b5604 mov edx,[esi+0x4] ds:00ca3c86=????????
60d8ed1c 0fbfc1 movsx eax,cx
FAULT ->60d8ed1f 803c0280 cmp byte ptr [edx+eax],0x80 ds:ffff8000=??
60d8ed23 0f8235ffffff jb s3poordr+0x8be (60d8ec5e)
60d8ed29 668b461c mov ax,[esi+0x1c] ds:00ca3c87=????
60d8ed2d 33db xor ebx,ebx
60d8ed2f 663bc3 cmp ax,bx
60d8ed32 750b jnz s3pr1dat+0x8ff (60d9773f)
60d8ed34 8a4f10 mov cl,[edi+0x10] ds:00ca3d36=??
60d8ed37 84c9 test cl,cl
60d8ed39 0f858d000000 jne s3poordr+0xa2c (60d8edcc)
60d8ed3f 0fbfc0 movsx eax,ax
60d8ed42 6a03 push 0x3
60d8ed44 53 push ebx
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
01F5D168 003A0036 11000B00 2037554C 806B0020 40E3C300 ppd3270!s3poordr
00000000 00000000 00000000 00000000 00000000 00000000 <nosymbols>
RESOLUTION
To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
328152 How to Obtain the Latest Host Integration Server 2000 Service Pack
The English version of this fix should have the following file attributes or later for Host Integration Server 2000:
| File name | Date | Time |
|---|---|---|
| Ppd3270.dll | 11/02/00 | 12:00 |
NOTE: Because of file dependencies, the most recent fix that contains the preceding files may also contain additional files.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.
Additional query words: DrWatson snaprint Ppd3270 sp pak HIS 2000
Keywords: kbbug kbfix kbhostintegserv2000presp1fix kbhostintegserv2000sp1fix kbsna400presp4fix kbsna400sp4fix KB278617
