Knowledge Base

Errors Occur When You Try to Submit a Renewal Request to Certificate Server 1.0

Article ID: 277895

Article Last Modified on 11/21/2006

APPLIES TO

Microsoft Internet Information Services 5.0
Microsoft Windows NT version 4.0 Option Pack

This article was previously published under Q277895

SYMPTOMS

If you try to renew an Internet Information Services (IIS) 5.0 certificate that has been issued by Certificate Server 1.0, and you follow the instructions in Q277891, when you attempt to submit the renewal request to the Certificate Server by using the Web interface, you may receive the following error message:

Error!!!
Certificate Server is unable to process your request.
Last Status Error Code = 80093005
Please verify that you are submitting a valid request or contact your Certificate Authority for assistance.

CAUSE

IIS 5.0 generates the renewal request file in a PKCS#7 format, which is not supported by Certificate Server 1.0.

RESOLUTION

On the computer running IIS 5.0, install the fix in the following Knowledge Base article, and then generate a new request in PKCS#10 format:

262979 Cannot Renew Verisign Certificates in IIS 5.0

WORKAROUND

Remove the expired certificate, and then request a new certificate from Certificate Server 1.0.

STATUS

Microsoft has confirmed that this is a problem in Internet Information Services 5.0.

MORE INFORMATION

The renewal process works correctly in Microsoft Certificate Server 2.0.

REFERENCES

For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

277891 How to Renew Certificates That Are Used with IIS 5.0

277893 How to Renew Certificates That Are Used with IIS 4.0