Article ID: 277877
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q277877
SYMPTOMS
When a computer resumes from Hibernate mode, Universal Serial Bus (USB) devices (such as a keyboard) may take up to 30 seconds to become operational.
CAUSE
This behavior occurs because the USB driver assumes that the host controller always loses power in Hibernate (S4) mode.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------
11/03/00 06:24p 5.0.2195.2642 32,272 Uhcd.sys
11/03/00 06:16p 5.0.2195.2642 20,624 Usbd.sys
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Keywords: kbhotfixserver kbqfe kbbug kbfix kbwin2000presp2fix KB277877
