PSS ID Number: 277537
Article Last Modified on 10/16/2002
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition SP6
This article was previously published under Q277537
SYMPTOMS
When you open Notepad to view a file on an IBM AS400 server, you may receive the following error message:
CAUSE
This problem can occur when the network redirector (Rdr.sys) incorporates additional checks to validate data that is returned from a remote server for the QueryInformationFile function. If less than the full structure size of data that you expect (but a minimum structure size that is still valid) is returned from a remote server, the client redirector returns the following error message to Notepad:
Notepad maps this error to the following error:
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 SP7 that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Size File name Platform
----------------------------------------------
10/23/00 7:23pm 265,904 Rdr.sys Intel
10/23/00 7:08pm 519,216 Rdr.sys Alpha
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Keywords: kberrmsg kbfile kbHardware kbprb kbQFE KB277537
Technology: kbNTTermServ400 kbNTTermServ400sp6 kbNTTermServSearch kbWinNT400search kbWinNTS400search kbWinNTsearch kbWinNTSsearch
