Article ID: 276199
Article Last Modified on 2/19/2007
APPLIES TO
- Microsoft Host Integration Server 2000 Standard Edition
- Microsoft SNA Server 4.0
- Microsoft SNA Server 3.0 Service Pack 2
- Microsoft SNA Server 3.0 Service Pack 3
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
- Microsoft SNA Server 4.0 Service Pack 3
This article was previously published under Q276199
SYMPTOMS
If you open a large pool of logical units (LUs) in SNA Server Manager, one of the following traps may result:
function: CTN3270AddressItem::`RTTI Complete Object Locator'
FAULT ->677048b0 0000 add [eax],al ds:677026e4=ac
677048b2 0000 add [eax],al ds:677026e4=ac
677048b4 0400 add al,0x0
677048b6 0000 add [eax],al ds:677026e4=ac
677048b8 0000 add [eax],al ds:677026e4=ac
677048ba 0000 add [eax],al ds:677026e4=ac
677048bc e8f67267f8 call 5fd7bbb7
677048c1 48 dec eax
677048c2 7067 jo CTN5250AddressItem::`RTTI Complete Object Locator'+0xb (6770492b)
677048c4 0000 add [eax],al ds:677026e4=ac
677048c6 0000 add [eax],al ds:677026e4=ac
function: CSnaOleObj::CreateObject
01012fb1 8b43e4 mov eax,[ebx-0x1c] ds:0117f8de=????????
01012fb4 8b0cb0 mov ecx,[eax+esi*4] ds:0000000a=????????
01012fb7 8b4120 mov eax,[ecx+0x20] ds:0117f1c6=????????
01012fba 85c0 test eax,eax
01012fbc 0f84e5000000 je CSnaOleObj::CreateObject+0x157 (010130a7)
01012fc2 8b7c243c mov edi,[esp+0x3c] ss:00f8e05b=????????
01012fc6 8d442410 lea eax,[esp+0x10] ss:00f8e05b=????????
01012fca 50 push eax
01012fcb 57 push edi
01012fcc 8b17 mov edx,[edi] ds:670438dc=0000000c
FAULT ->01012fce ff5240 call dword ptr [edx+0x40] ds:00f1ea12=????????
01012fd1 85c0 test eax,eax
01012fd3 8d73d8 lea esi,[ebx-0x28] ds:0117f8de=????????
01012fd6 7c1c jl CSnaOleObj::CreateObject+0xa4 (01012ff4)
01012fd8 8b4c2410 mov ecx,[esp+0x10] ss:00f8e05b=????????
01012fdc 6a01 push 0x1
01012fde 51 push ecx
01012fdf 8bce mov ecx,esi
01012fe1 e88af2ffff call CSnaOleObj::GetObjFromInterface (01012270)
01012fe6 8be8 mov ebp,eax
01012fe8 8b442410 mov eax,[esp+0x10] ss:00f8e05b=????????
01012fec 50 push eax
At other times, SNA Manager may not cause a Dr. Watson error, but may appear to stop responding (hang), or the SNA services may appear to go offline and then recover (in the SNA Manager view--the services do not actually shut down).
RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server version 4.0.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
Additional query words: sp1 sp2 sp3
Additional query words: HIS 2000
Keywords: kbbug kbfix kbsna400presp4fix kbqfe kbsna400sp4fix KB276199
