Article ID: 275870
Article Last Modified on 7/14/2004
APPLIES TO
- Microsoft SNA Server 4.0
- Microsoft SNA Server 3.0 Service Pack 2
- Microsoft SNA Server 3.0 Service Pack 3
- Microsoft SNA Server 3.0 Service Pack 4
- Microsoft SNA Server 4.0
- Microsoft SNA Server 4.0 Service Pack 1
- Microsoft SNA Server 4.0 Service Pack 2
- Microsoft SNA Server 4.0 Service Pack 3
This article was previously published under Q275870
SYMPTOMS
If more than eight sponsor servers are configured in the Client Configuration list box, two different results may occur depending on which SNA Server client is being used.
For SNA Server Microsoft Windows NT Clients:
The client attempts to locate the first eight servers in the sponsor list. The client does not attempt to locate any additional servers that are listed.
For SNA Server Microsoft Windows 95 and Microsoft Windows 98 Clients:
The client performs the same as the Windows NT client for the first seven servers. However, if there are more than eight servers configured in the client, when trying the eight server, it concatenates all remaining server names from the list to one single string, as follows:
Find server (server8) (server9) (server10)...(server15) IP address
The gethostbyname function does not find this invalid server on the network.
CAUSE
The SNA Server Windows 95, Windows 98, and Windows NT client does not properly truncate the sponsor server list after reaching the maximum of eight sponsor servers.
NOTE: The behavior described for the Windows NT SNA Server client is correct behavior.
RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in SNA Server versions 3.0 (all Service Packs), 4.0, 4.0 SP1, 4.0 SP2 and 4.0 SP3.
This problem was first corrected in SNA Server 4.0 Service Pack 4.
MORE INFORMATION
MAXSPONSORS - Maximum allowable sponsor server entries in client = 8
Additional query words: Snabase sp1 sp2 sp3 service pack 1 2 3
Keywords: kbbug kbfix kbsna400presp4fix kbqfe kbsna400sp4fix KB275870