Article ID: 275270
Article Last Modified on 3/1/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
This article was previously published under Q275270
SYMPTOMS
Client side caching defaults to use the Client_side_caching_drive\Temp folder or the Client_side_caching_drive folder to store temporary files. Problems may occur if the user who is logged on does not have the correct permissions to this folder.
Client side caching is updated in Windows 2000 Service Pack 2 (SP2) to store temporary files in the %temp% location.
CAUSE
Client side caching was originally set to use the Client_side_caching_drive\Temp folder or the Client_side_caching_drive folder to store temporary files. This problem can occur if users do not have the correct permissions to these folders or if the folders do not exist.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
10/02/00 4:18PM 5.0.2195.2401 98.2KB Cscdll.dll
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Keywords: kbbug kbfix kbwin2000presp2fix kbqfe kbenv KB275270
