Article ID: 275162
Article Last Modified on 10/6/2005
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q275162
SYMPTOMS
When you drag files to a message as an attachment, the attachment name may be lost when the message is received.
CAUSE
This problem occurs if you connect to the receiving computer with an x400 connection. When you use a drag and drop feature to attach files, the PR_ATTACH_FILENAME property is not set by Outlook 98 and Outlook 2000. This property is required to maintain the attachment name during the conversion from the Microsoft Exchange format to the x400 format.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Product Name service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The German-language version of this fix should have the following file attributes or later:
File name
-------------------------------------------------------------
Outlook.msp
Outlook_Admin.msp
readme.txt
The fix contains the following files:
File name
-------------------------------------------------------------
Outllib.dll
Outllibr.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
Keywords: kbbug kbfix kbqfe kboffice2000presr2fix KB275162
