Article ID: 274151
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0 Enterprise Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q274151
SYMPTOMS
After you dismount an NTFS volume, your computer may become unresponsive, or it may stop responding (hang).
CAUSE
This problem can occur if NTFS does not release the lock to the system bitmap file-control block.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Size File name Platform
-------------------------------------------------------------
11/03/00 8:32p 368,560 Ntfs.sys x86
11/03/00 8:30p 571,672 Ntfs.sys Alpha
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.
Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix KB274151
