Article ID: 273932
Article Last Modified on 1/29/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
This article was previously published under Q273932
SYMPTOMS
If Windows 2000 is configured to enter system standby with a time-out value set to a value that is less than the amount of time it takes to scan a disk and fix errors, and Autochk is scheduled to run, you may receive a "STOP 1E" error message on a blue screen that refers to the video driver. Autochk may be scheduled to run after the next reboot because of an incomplete shutdown, or if you attempted to perform a complete scan of the disk and automatically fix any errors.
CAUSE
This problem occurs because the video driver may not have been completely initialized before the standby occurred. When Power Manager sends the request to turn off the monitor, the video driver generates an error while it is trying to access uninitialized variables.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
--------------------------------------------------------
09/21/2000 05:15p 5.0.2195.2295 559,888 Autochk.exe
09/21/2000 05:16p 5.0.2195.2296 572,176 Autoconv.exe
09/21/2000 05:16p 5.0.2195.2297 552,208 Autofmt.exe
08/27/2000 10:25p 5.0.2195.2104 13,072 Chkdsk.exe
08/27/2000 10:25p 5.0.2195.2104 13,072 Chkntfs.exe
11/01/2000 04:45p 5.0.2195.2104 26,384 Cnvfat.dll
08/27/2000 10:25p 5.0.2195.2104 14,096 Convert.exe
08/27/2000 10:25p 5.0.2195.2104 10,512 Diskcomp.com
08/27/2000 10:25p 5.0.2195.2104 8,464 Diskcopy.com
11/01/2000 04:45p 5.0.2195.2104 17,680 Fmifs.dll
08/27/2000 10:25p 5.0.2195.2104 34,064 Format.com
11/01/2000 04:45p 5.0.2195.2293 66,832 Ifsutil.dll
08/27/2000 10:25p 5.0.2195.2104 11,024 Label.exe
08/27/2000 10:25p 5.0.2195.2104 8,464 Recover.exe
08/27/2000 10:25p 5.0.2195.2104 10,000 Subst.exe
11/01/2000 04:45p 5.0.2195.2104 83,216 Ufat.dll
11/01/2000 04:45p 5.0.2195.2104 304,400 Untfs.dll
WORKAROUND
To work around this problem, set the system standby time-out value to a value that is longer than the time that is required to complete scanning the drives and fixing errors.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Keywords: kbbug kbfix kbwin2000presp2fix kbqfe kbhotfixserver KB273932
