Microsoft KB Archive/273504

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Simple Network Management Protocol Trap Is Not Sent Over a Remote Access Service Client Connection

Article ID: 273504

Article Last Modified on 11/1/2006



APPLIES TO

  • Microsoft Windows NT Server 4.0 Standard Edition
  • Microsoft Windows NT 4.0 Service Pack 6a



This article was previously published under Q273504

SYMPTOMS

A Simple Network Management Protocol (SNMP) trap is not sent over a Remote Access Service (RAS) client connection unless a network adapter is installed on the client computer.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date      Time    Size    File name        Platform
   ---------------------------------------------------
   11/03/00  8:45pm  24,848  Snmpapi.dll      i386
   11/03/00  8:43pm  43,280  Snmpapi.dll      Alpha
                



STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.


Additional query words: api

Keywords: kbhotfixserver kbqfe kbfix kbnetwork kbprb KB273504