Article ID: 273462
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q273462
SYMPTOMS
Under Initialization in the Modem Configuration dialog box, the Run script option may be unavailable. Because of this, you may be unable to use a pre-dial script with a Phone Book entry.
CAUSE
This problem can occur because a logic error in Windows 2000 incorrectly disables this option.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
28/09/2000 04:44p 5.0.2195.2362 526,608 Rasdlg.dll
06/09/2000 01:14p 5.0.2195.2132 57,616 Rasman.dll
06/09/2000 01:14p 5.0.2195.2132 150,288 Rasmans.dll
06/09/2000 01:14p 5.0.2195.2132 54,032 Rastapi.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: code
Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbui kbwin2000presp2fix KB273462
