Microsoft KB Archive/273281

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Event ID 37 Error Message: "WinADAP Was Unable to Load Perfproc.dll..."

PSS ID Number: 273281

Article Last Modified on 6/28/2003



The information in this article applies to:

  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange 2000 Server



This article was previously published under Q273281

SYMPTOMS

When you install Exchange, the following error message may be logged four times in the application event log:

Type: Error
Source: WinMgmt
Category: None
Event ID: 37
Description: WinADAP was unable to load perfproc.dll performance library due to an unknown problem within the library. 0x0

CAUSE

This problem can occur during setup because Exchange installs new performance monitor counters. Windows Management Instrumentation (WMI) detects a change and starts a process that loads every performance monitor counter dynamic-link library (DLL) to attempt to retrieve information from each performance monitor counter DLL. This event specifies that the Perfproc.dll file (a DLL that Microsoft Windows 2000 provides) has not responded in the time allowed.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.


Additional query words: exch2kp2w XADM

Keywords: kbbug kberrmsg kbnofix KB273281
Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch kbExchangeServ2003Ent kbExchangeServ2003Search kbExchangeServ2003St