Microsoft KB Archive/272964

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SMS: Network Discovery Seems to Be Stuck or Looping

Article ID: 272964

Article Last Modified on 10/25/2006



APPLIES TO

  • Microsoft Systems Management Server 2.0 Standard Edition
  • Microsoft Systems Management Server 2.0 Service Pack 2



This article was previously published under Q272964

SYMPTOMS

The following error message may be reported in the Netdisc.log file every 30 seconds. It may appear that Network Discovery is looping:

ADM: Returning busy from idle status due to outstanding devices in our presence.

If this message is followed by the following message, the problem is probably not the problem that is described in this article:

ADM: Returning busy from idle status due to NAME thread being busy.

CAUSE

An Internet Control Message Protocol (ICMP) response that is compliant with Request for Comments (RFC) 1812 is not handled properly by the Network Discovery ICMP module (which is RFC 792-based).

RESOLUTION

To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack




STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3.


Additional query words: prodsms

Keywords: kbhotfixserver kbqfe kbbug kbdiscovery kbfix kbqfe kbsms200presp3fix KB272964