Article ID: 272295
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Service Pack 1
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Service Pack 1
This article was previously published under Q272295
SYMPTOMS
When you try to start an Institute of Electrical and Electronics Engineers (IEEE) 1394 digital camera in Microsoft NetMeeting, your computer may stop responding (hang). Note that this problem only occurs with Windows 2000 Service Pack 1-based computers.
CAUSE
This problem can occur because of a change that was made to the IEEE 1394 Driver Development Kit (DDK) after the Sonydcam.sys driver file was created. This change causes buffer incompatibilities between the original Sonydcam.sys driver file and Windows 2000 Service Pack 1 (SP1) binaries.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to Obtain the Latest Windows 2000 Service Pack
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
08/29/2000 6:21PM 5.0.2195.2104 22,032 Sonydcam.sys
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Additional query words: firewire fire wire
Keywords: kbbug kbfix kbwin2000presp2fix kbqfe kbenv kbhotfixserver KB272295
