Microsoft KB Archive/271434

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Article ID: 271434

Article Last Modified on 10/18/2005



APPLIES TO

  • Microsoft Windows Millennium Edition



This article was previously published under Q271434

SYMPTOMS

When Windows Millennium Edition (Me) is preinstalled on a new computer by the Original Equipment Manufacturer (OEM), the Mshdc.inf file may not be identified as being digitally signed.

This may cause the Logo'd Components test in the Hardware Compatibility Test (HCT) version 9.6 not to pass the Mshdc.inf file with the following error message when it is run on the OEM version of Windows Me:

ERROR: file (mshdc.inf) is not signed

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

   Date        Time    Version  Size    File name 
   -----------------------------------------------
   04/10/2001  1:15pm  n/a      28,501  Opkfix.cat
                



STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes


Keywords: kbhotfixserver kbqfe kbfix kbprb KB271434