Microsoft KB Archive/271263

Knowledge Base

Error Message: Windows Media Setup Requires Internet Explorer 4.0 or Greater and DCOM95 to Be Installed...

Article ID: 271263

Article Last Modified on 10/26/2007

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APPLIES TO

• Microsoft Windows Media Player 7.0
• Microsoft Windows Media Player 7.1

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This article was previously published under Q271263

SYMPTOMS

When you try to install Windows Media Player 7 or 7.1, you may receive the following error message:

Windows Media setup requires Internet Explorer 4.0 or greater and DCOM95 to be installed. Setup can not continue.

Note that you may receive this error message even though you have Internet Explorer 4.0 or later installed on your computer.

CAUSE

This issue can occur if you have a registry key or a value in a registry key that is incorrect.

RESOLUTION

To resolve this issue, download and install the latest version of Windows Media Player from the following Microsoft Web site:

http://technet.microsoft.com/en-us/library/bb676148.aspx

NOTE: As of 8/18/2000, the latest version of Windows Media Player is version 7.0.0.1956.

For additional information about how to determine the version of Windows Media Player that is installed on your computer, click the article number below to view the article in the Microsoft Knowledge Base:

190990 How to Determine the Version of Windows Media Player

Keywords: kberrmsg kbprb kbsetup KB271263

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