Article ID: 269781
Article Last Modified on 10/6/2005
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q269781
SYMPTOMS
When you create rules with the Inbox Assistant in Microsoft Outlook 97, the rules may not migrate when you upgrade to Outlook 2000.
CAUSE
This problem occurs when you use the Outlook 97 Inbox Assistant to create client-side rules for new messages.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Outlook service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------
6/06/2000 9:23am 5.5.3136.0 594,192 Emsmdb32.dll
6/02/2000 6:45am 9.0.0.4201 86,067 Envelope.dll
6/02/2000 7:46am 5.5.3134.0 792,576 Msmapi32.dll
6/02/2000 7:43am 5.5.3134.0 454,144 Omi9.dll
6/02/2000 7:46am 5.5.3134.0 548,352 Omint.dll
6/02/2000 7:39am 8.30.3133.0 782,608 Outex.dll
8/10/2000 4:45am 9.0.0.4409 5,324,850 Outllib.dll
8/10/2000 4:46am 9.0.0.4409 1,675,315 Outllibr.dll
6/02/2000 7:30am 9.0.0.4201 65,586 Sendto9.dll
WORKAROUND
To resolve this problem, open the Rules Wizard in Outlook 2000, review your current rules, and then click OK.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
Install the fix after you upgrade to Outlook 2000 and before you start the program. If you upgrade to Outlook 2000 and then start the program, the migration process begins and the fix does not work.
Keywords: kbbug kbfix kbqfe kboffice2000presr2fix kbhotfixserver KB269781
