Article ID: 269677
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 Service Pack 1
- Microsoft Internet Explorer 4.01 Service Pack 2
- Microsoft Internet Explorer 4.0 128-Bit Edition
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 4.01 Service Pack 2
- Microsoft Internet Explorer 5.5
- Microsoft Internet Explorer 5.01
This article was previously published under Q269677
SYMPTOMS
When you use Internet Explorer to browse a Web site whose domain name contains certain double-byte character set (DBCS) characters, the domain name may be parsed incorrectly and you may receive a "cannot find server" error message.
CAUSE
This problem can occur because a DBCS domain name can contain any byte range from 0x00 to 0xFF. If the domain name contains 0x2F (/), 0x40 (@), or other Uniform Resource Locator (URL) delimiters, the domain name is truncated when it is parsed.
RESOLUTION
Interent Explorer 5.5
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 5.5 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The Traditional Chinese-language version of this fix should have the following file attributes or later:
Date Time Version Size File name Operating
System
----------------------------------------------------------------------
11/15/2000 12:56P 5.50.4219.1200 478,892 Wininet.dll Internet
Explorer 5.5
Interent Explorer 5.01
To resolve this problem, obtain the latest service pack for Internet Explorer version 5.01. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
267954 How to Obtain the Latest Internet Explorer 5.01 Service Pack
STATUS
Interent Explorer 5.5
Microsoft has confirmed that this is a problem in Interent Explorer 5.5.
Interent Explorer 5.01
Microsoft has confirmed that this is a problem in Interent Explorer 5.01. This problem was first corrected in Internet Explorer version 5.01 Service Pack 2.
MORE INFORMATION
Tips
- Before you download the fix, verify that the Always send URLs as UTF-8 check box is not selected (click Options on the Tools menu, and then click Advanced).
- When a page contain hyperlinks and a hyperlink contains a DBCS domain name, the character set of the page should be set to the correct value or left blank. If an incorrect character set (such as Windows-1252) is specified, the link does not work.
- The installation automatically adds the following value to your registry:
If you want to disable the new feature, set the EnableDBCSCheck value to 0 (zero).
HKEY_CURRENT_USER\Software\MS\Windows\Current Version\Internet Settings
DWORD:EnableDBCSCheck=1
Additional query words: wininet
Keywords: kbbug kbfix kbdbcs kbqfe kbfile kbie550presp2fix kbie501presp2fix KB269677
