Article ID: 269430
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
- Microsoft Internet Explorer 5.01
- Microsoft Internet Explorer 5.0
This article was previously published under Q269430
SYMPTOMS
When you are connected to a secure site, you can double-click the secure lock icon at the bottom-right of the Internet Explorer window to view the certificate information. After the certificate information is displayed, you may receive the following incorrect error message in the certificate information:
This is an incorrect error message. The certificate is a valid certificate if a secure connection was established.
CAUSE
This behavior is caused by an issue in the way that Internet Explorer reads some of the CERT chain information. This causes in incorrect error message to be displayed in the certificate information window.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
This fix should have the following file attributes or later.
Internet Explorer 5.01:
Date Time Size File name Language
---------------------------------------------------
10/26/2000 01:54a 356,672 Q269430.exe BR
10/25/2000 09:50a 355,648 Q269430.exe CS
10/25/2000 09:50a 357,696 Q269430.exe DE
07/25/2000 05:16p 421,888 Q269430.exe EN
10/25/2000 09:50a 356,672 Q269430.exe ES
10/25/2000 09:50a 357,184 Q269430.exe FR
10/25/2000 09:50a 356,672 Q269430.exe IT
Windows NT 4.0:
Date Time Size File name Language
--------------------------------------------------------
08/11/2000 05:29a 365,936 Q233479i.exe BR
08/11/2000 09:48a 366,008 Q233479i.exe CS
08/11/2000 05:29a 366,424 Q233479i.exe DA
11/09/2000 09:35p 361,518 GerQ233479i.EXE DE
07/19/2000 05:41p 360,114 Q233479i.EXE EN
08/11/2000 05:28a 366,632 Q233479i.exe ES
08/11/2000 05:30a 365,496 Q233479i.exe FI
08/11/2000 04:53a 366,688 Q233479i.exe FR
08/14/2000 04:46a 366,744 Q233479i.exe HU
08/11/2000 04:52a 365,912 Q233479i.exe IT
08/11/2000 04:52a 365,920 Q233479i.exe NL
08/11/2000 06:17a 365,664 Q233479i.exe NO
08/14/2000 04:47a 366,576 Q233479i.exe PL
08/14/2000 04:46a 366,136 Q233479i.exe RU
08/11/2000 04:51a 365,952 Q233479i.exe SV
Windows 95:
Date Time Size File name Language
-------------------------------------------------------
09/29/2000 12:47p 327,328 233479BRZ5.EXE BR
09/29/2000 01:33p 325,280 233479CZE5.EXE CZE
09/25/2000 02:56p 323,232 233479USA5.EXE ENG
09/29/2000 01:32p 327,840 233479FRN5.EXE FRN
10/02/2000 12:23p 328,352 233479GER5.EXE GER
09/29/2000 01:33p 327,840 233479ITN5.EXE ITN
09/29/2000 01:31p 327,328 233479SPA5.EXE SPA
Windows 98/Windows 98 Second Edition
Date Time Size File name Language
-------------------------------------------------------
09/29/2000 01:34p 332,448 233479BRZ8.EXE BRZ
09/29/2000 02:19p 330,912 233479CZE8.EXE CZE
09/24/2000 11:17a 328,352 233479USA8.EXE ENG
09/29/2000 01:36p 332,960 233479FRN8.EXE FRN
09/29/2000 01:35p 332,960 233479GER8.EXE GER
09/29/2000 02:19p 332,960 233479ITN8.EXE ITN
09/29/2000 01:34p 332,448 233479SPA8.EXE SPA
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
Note that two hotfixes are required to resolve this behavior. Install the hotfix for the operating system and for your version of Internet Explorer.
Keywords: kbfix kbqfe kbenv kbprb kbhotfixserver KB269430
