PSS ID Number: 269078
Article Last Modified on 5/8/2002
The information in this article applies to:
- Microsoft Windows NT Server 4.0 SP6
- Microsoft Windows NT Server 4.0 SP6a
This article was previously published under Q269078
SYMPTOMS
When you use the Routing and Remote Access Service (RRAS) update and you authenticate against a Remote Authentication Dial-in User Service (RADIUS) server, even though you have set the DoNotStripDomainName registry setting to log on to multiple account domains, the domain names are not displayed in the accounting log.
CAUSE
This issue occurs because information about a user's logon domain is only retained when the information is returned from the authentication server. This information is not returned from the authentication server when you are using Password Authentication Protocol (PAP) as the authentication protocol.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows NT 4.0 service pack that contains this fix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
------------------------------------------------
19/12/00 14:42 4.1.1.100 9,488 Rascbcp.dll
19/12/00 14:42 4.1.1.100 33,552 Raschap.dll
19/12/00 14:42 4.1.1.100 12,048 Raspap.dll
19/12/00 14:41 4.1.1.100 60,688 Raspppen.dll
19/12/00 14:42 4.1.1.100 14,608 Rasspap.dll
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
When this issue occurs, you are either unable to locate the users or you are not able to differentiate between users with the same logon name.
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:
230014 RRAS Does Not Report Domain Name for Users in Accounting Packets
Keywords: kbprb KB269078
Technology: kbWinNT400search kbWinNTS400search kbWinNTS400sp6 kbWinNTsearch kbWinNTSsearch
