Microsoft KB Archive/269019

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"Network and Dial-up Connections" folder icons missing

Article ID: 269019

Article Last Modified on 1/27/2007



APPLIES TO

  • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
  • Microsoft Windows XP Professional
  • Microsoft Windows XP Professional x64 Edition
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition



This article was previously published under Q269019

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry


SYMPTOMS

When you open the Network and Dial-up Connections folder, your Local Area Connection and dial-up connection icons may not be visible, although networking continues to function correctly. The only icon in the folder is the Make New Connection icon.

CAUSE

This behavior can occur if the following registry key or one of its subkeys has been deleted or changed to an invalid value:

HKEY_CLASSES_ROOT\Interface\{0000010C-0000-0000-C000-000000000046}


RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

  1. Start Notepad.
  2. Type the following lines in Notepad:

    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\Interface\{0000010c-0000-0000-C000-000000000046}]
    @="IPersist"

    [HKEY_CLASSES_ROOT\Interface\{0000010c-0000-0000-C000-000000000046}\NumMethods]
    @="4"

    [HKEY_CLASSES_ROOT\Interface\{0000010c-0000-0000-C000-000000000046}\ProxyStubClsid32]
    @="{00000320-0000-0000-C000-000000000046}"

  3. Save the file as Restore.reg. Note that Notepad may add a .txt extension to the file name. If this occurs, rename the file to Restore.reg.
  4. Double-click the Restore.reg file.
  5. When you are prompted to confirm that you want to add the information to the registry, click Yes.
  6. Restart your computer.



Additional query words: ole NIC LAN card connectoids missing invisible gone blank window

Keywords: kbnetwork kbprb kbui KB269019