Knowledge Base

FIX: Transactional messages are not accepted on remote computer

Article ID: 268812

Article Last Modified on 2/23/2007

APPLIES TO

Microsoft Message Queue Server 1.0
Microsoft Message Queuing 2.0

This article was previously published under Q268812

SYMPTOMS

When you send transactional messages to a remote computer, the messages may not be accepted by the remote computer. If you restart the Message Queuing service on the remote computer, the computer accepts messages again; however, after a period of time, it will stop again. This cycle may repeat indefinitely. The number of messages delivered each time may vary.

CAUSE

Microsoft Windows 2000 Service Pack 1(SP1) and Microsoft Windows NT Server version 4.0 Service Pack 4 (SP4) added a light weight duplicate message detection mechanism for Express and Recoverable messages. This duplicate removal code does not ignore transactional messages, which prevents the Exactly Once Delivery code for transactional messages from working properly. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

255546 INFO: MSMQ Duplicate Message Removal Mechanisms

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows NT Server 4.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Date      Time    Version      Size    File name     Platform
-------------------------------------------------------------
5/29/2000  7:38a      307   504,080    Mqqm.dll      x86
5/29/2000  7:38a      307   106,768    Mqutil.dll    x86

STATUS

Microsoft has confirmed that this is a problem in Microsoft Message Queue Server 1.0.

MORE INFORMATION

In Windows 2000, this problem was fixed in Windows 2000 Service Pack 2 (SP2). This fix adds a check to ensure that transactional messages are not examined by the Express or Recoverable message duplicate detection code. This reinstates the use of the EOD logic only.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base: