Article ID: 268615
Article Last Modified on 2/20/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q268615
SYMPTOMS
Dr. DNS is a tool that you can use to detect DNS configuration issues. You can use Dr. DNS to:
- Provide diagnostics of the DNS configuration and explain to a user what modifications are required before you promote a new domain controller or join a computer to an Active Directory domain.
- Find what caused the discovery of the existing domain controller during an attempt to join a domain or promote a new DC in a new or existing forest to not work.
- Find what caused the DC Locator DNS records registration to not work.
The Dr. DNS functionality is incorporated into both the Netdiag.exe and Dcdiag.exe tools to help simplify debugging DNS configurations.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
-------------------------------------------------------
07/12/2000 06:55p 5.0.2195.2101 387,856 Netdiag.exe
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbqfe kbwin2000presp2fix KB268615
