Microsoft KB Archive/267831

Knowledge Base

Event ID 2003 Warning Message Logged When Loading Performance Counters

Article ID: 267831

Article Last Modified on 2/21/2007

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APPLIES TO

• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Advanced Server

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This article was previously published under Q267831

SYMPTOMS

After you install Windows 2000 on a drive that uses the FAT or FAT32 file system (that was formatted during the installation process) and install Internet Information Services (IIS) in the same Setup process, event ID 2003 warning messages may appear in the Application event log when you start System Monitor and add counters. This issue does not occur with NTFS drives that do not have a service pack, if the FAT or FAT32 drive is formatted before you run Windows 2000 Setup, or if you add IIS later. The event ID 2003 warning message has the following text:

The configuration information of the performance library "C:\WINNT\system32\w3ctrs.dll" for the "W3SVC" service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.

The configuration information of the performance library "C:\WINNT\system32\infoctrs.dll" for the "InetInfo" service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.

The configuration information of the performance library "C:\WINNT\system32\aspperf.dll" for the "ASP" service does not match the trusted performance library information stored in the registry. The functions in this library will not be treated as trusted.

RESOLUTION

To resolve this problem, run the following commands at a command prompt in the %SystemRoot%\System32 folder to unload and reload the IIS performance dynamic-link libraries (DLLs). After you run these commands, the warning messages are not logged:

unlodctr w3svc
unlodctr msftpsvc
unlodctr asp
unlodctr inetinfo
lodctr w3ctrs.ini
lodctr ftpctrs.ini
lodctr axperf.ini
lodctr infoctrs.ini

After you run these commands, you must restart your computer for the changes to take effect.

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix KB267831

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