Microsoft KB Archive/267375

Knowledge Base

You Receive Error Messages When You Use File Manager

Article ID: 267375

Article Last Modified on 1/27/2007

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APPLIES TO

• Microsoft Windows Millennium Edition
• Microsoft Windows 98 Second Edition

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This article was previously published under Q267375

If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you open a Microsoft Office 2000 document from File Manager and then change to another directory in File Manager, you may receive one of the following error messages:

"WINFILE caused a general protection fault in module WINFILE.EXE at address."

or

"Winfile has caused an error in WINFILE.EXE."

RESOLUTION

To work around this behavior, use Microsoft Windows Explorer to open all Office 2000 files.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: winfile

Keywords: kbbug kberrmsg kbgpf KB267375

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