Article ID: 266701
Article Last Modified on 5/20/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition, when used with:
- Microsoft Windows NT 4.0
- Microsoft Windows 2000 Standard Edition
This article was previously published under Q266701
SYMPTOMS
When you use Outlook, you may receive the following error message when you attempt to use the Remote Mail options:
WORKAROUND
To work around this behavior, rename the Rnaph.dll file that is located in the Winnt\System32 folder. If this does not correct the behavior, search for all copies of the Rnaph.dll file on your computer, and then rename them.
MORE INFORMATION
The remote mail features do not require the Rnaph.dll file in order to function properly. This file is neither installed by nor used by Microsoft Outlook on the Microsoft Windows NT 4.0 or Microsoft Windows 2000 operating systems.
Additional query words: OL20 OL2K
Keywords: kbprb KB266701
