Article ID: 265876
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Windows Millennium Edition
This article was previously published under Q265876
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
SYMPTOMS
When you right-click a Universal Serial Bus (USB) external floppy disk drive or a USB external LS-120 drive in the My Computer window or in Windows Explorer and then click Eject, the disk in the drive may not be ejected.
CAUSE
This behavior occurs because the USB external floppy disk drive or LS-120 drive that is attached to the computer does not support this feature ("soft eject").
RESOLUTION
To eject the disk, press the Eject button on the drive.
MORE INFORMATION
Some external USB drives support the "soft eject" feature, and some do not. To determine whether or not a device supports this option, contact the hardware manufacturer. For information about how to contact the hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
65416 Hardware and Software Third-Party Vendor Contact List, A-K
60781 Hardware and Software Third-Party Vendor Contact List, L-P
60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Additional query words: HWFDCTL
Keywords: kb3rdparty kbfaq kbhardware kbprb kbprod2web KB265876
