Knowledge Base

Changing Resolution or Image Format Generates Error Message About Capture Device

Article ID: 265650

Article Last Modified on 1/27/2007

APPLIES TO

Microsoft Windows Millennium Edition

This article was previously published under Q265650

SYMPTOMS

When you change resolution to 640 x 480 or change to RAW ADC Data or BTYUV Image Format, you may receive the following error message:

Either your capture device is in use by another application, or the output from your capture device is not recognized by Windows Movie Maker. Please close any other applications that use capture devices, or change your device settings to output to a supported format.

CAUSE

This behavior can occur when you use an ATI TV Wonder video adapter with the Brooktree PCI video capture driver.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows Millennium Edition.

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact ATI, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kberrmsg kbinterop kbprb KB265650

Microsoft KB Archive/265650

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