Article ID: 265401
Article Last Modified on 2/21/2007
APPLIES TO
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional Edition
This article was previously published under Q265401
SYMPTOMS
When you start the Su.exe tool from the Microsoft Windows 2000 Resource Kit, you may receive the following error message:
CAUSE
This behavior is caused by a "build" problem.
RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:
NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
The English version of this fix should have the following file attributes or later:
Date Time Version Size File name
----------------------------------------------------
06/28/2000 07:48p 5.0.2195.2097 74,000 Su.exe
06/28/2000 07:48p 5.0.2195.2097 12,048 Suss.exe
Stop the super-user (SU) service before you apply this hotfix. After you apply the hotfix, restart the SU service.
NOTE: The hotfix installer will refuse to run on Service Pack 2 or later. In order to use the hotfix on these systems, expand the hotfix into a folder. You can do this by launching the package with parameter /x.
For example, when you expand your hotfix package, you receive a "Q265401_W2K_SP2_x86_en.EXE" on your hard disk (the name is language-dependent, and in this example the language is English). At a command prompt, type the following command:
Q265401_W2K_SP2_x86_en.EXE /x
You will then receive a prompt that asks you for a target folder. Copy SU.EXE and SUSS.EXE to the resource kit program folder. Make sure the SU Service is stopped when you do this.
STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000 Resource Kit.
The fix for this problem is scheduled to be included in the next release of Windows 2000 Resource Kit.
MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes
Keywords: kbhotfixserver kbqfe kbbug kbfix KB265401
