Article ID: 265037
Article Last Modified on 7/19/2004
APPLIES TO
- Microsoft FrontPage 2000 Standard Edition, when used with:
- Microsoft Windows 2000 Standard Edition
This article was previously published under Q265037
SYMPTOMS
Whey you try to start Microsoft FrontPage, you may receive the following error message:
CAUSE
This issue may occur if there is a version incompatibility with the Msvcrt.dll file.
A version incompatibility with the Msvcrt.dll file can occur if you complete the following tasks in the given order:
- You install FrontPage 2000.
- You install Microsoft Office Service Pack 1 (SP1).
- You remove Office SP1.
- You reinstall FrontPage 2000.
RESOLUTION
To resolve this issue, follow these steps:
- Run the Microsoft Windows 2000 Recovery Console (see the "More Information" section for details).
- Delete the Msvcrt.dll file in the Winnt\System32 folder.
- Copy the correct version of the Msvcrt.dll file from the Winnt\System32\dllcache folder to the Winnt\System32 folder.
MORE INFORMATION
For more information about how to use the Windows 2000 Recovery Console, click Microsoft Windows 2000 Help on the Help menu, type running recovery console in the Answer Wizard, and then click Search to view "To use the Recovery console from a computer running Windows 2000."
Additional query words: ocsso front page
Keywords: kbupdateissue kbstartprogram kberrmsg kbprb KB265037
