Microsoft KB Archive/264624

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XADM: Content Indexing Logs Catastrophic Error When Shutting Down

Article ID: 264624

Article Last Modified on 2/21/2007



APPLIES TO

  • Microsoft Exchange 2000 Server Standard Edition



This article was previously published under Q264624


SYMPTOMS

When you shut down the Content Indexing service, the following event may be logged to Event Viewer Application Log:

Event Type: Error
Event Source: Microsoft Search
Event Category: Gatherer
Event ID: 10006
Date: 2/11/2000
Time: 9:44:25 AM
User: N/A
Computer: SERVERNAME

Description:
An error occurred during the online operation for instance [Your instance here]: 8000ffff - Catastrophic failure


CAUSE

During system shutdown, it may happen that the Content Indexing service was shut down prior to the Cluster service. If this happens, the Content Indexing full-text resources correctly fail, then the Cluster service attempts to restart. However, it cannot restart because the Content Indexing service is shutting down.

WORKAROUND

It is not actually a catastrophic failure. The workaround is to simply wait for everything to shut down successfully, then restart services if necessary.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbnofix KB264624