Article ID: 264467
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Visio 2000 Technical Edition
This article was previously published under Q264467
SYMPTOMS
In Visio 2000 Technical Edition, the paper size is reset to Letter when you open any of the following templates:
- Home Plans
- Floor Plans
- Plant Layout
- Reflected Ceiling Plans
- Site Plans
RESOLUTION
To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).
To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:
263721 Visio: How to Obtain Microsoft Visio 2000 Service Release 1 (SR-1)
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.
MORE INFORMATION
Steps to Reproduce the Behavior
- Install a printer.
- Set the printer default paper size to Executive.
- Start Visio.
- Open any one of the following templates:
- Home Plans
- Floor Plans
- Plant Layout
- Reflected Ceiling Plans
- Site Plans
- On the File menu, click Page Setup, and then click the Print Setup tab in the Page Setup dialog box.
Note that the paper size is Letter.
Additional query words: sr1
Keywords: KB264467
