Article ID: 264267
Article Last Modified on 1/27/2007
APPLIES TO
- Microsoft Visio 2000 Standard Edition
- Microsoft Visio 2000 Professional Edition
- Microsoft Visio 2000 Technical Edition
- Microsoft Visio 2000 Enterprise Edition
This article was previously published under Q264267
SYMPTOMS
In Visio 2000, when you use the Shape Explorer to add a shape, you may receive the following error message:
RESOLUTION
To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).
To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:
263721 Visio: How to Obtain Microsoft Visio 2000 Service Release 1 (SR-1)
To temporarily work around this problem, do not use the Shape Explorer to add shapes directly to the drawing. Instead, do the following:
- In the Shape Explorer, right-click the shape that you want to add.
- Click Open Containing Stencil.
- Drag the shape from the stencil.
STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.
MORE INFORMATION
Steps to Reproduce the Behavior
- On the Tools menu, point to Macros, and then click Shape Explorer.
- Type Triangle, and then click Find Now.
The Shape Explorer presents a list of available shapes.
- Select the triangle in the Marketing Diagrams stencil.
- Right-click the triangle, and then click Add to Drawing Page.
An error sound occurs, but no error appears.
- Click the Shape Explorer window to bring the error message forward.
Note that you receive the error message mentioned in the "Symptoms" section of this article.
Additional query words: prb SR1
Keywords: KB264267
