Article ID: 264261
Article Last Modified on 9/3/2002
APPLIES TO
- Microsoft PowerPoint 2000 Standard Edition
This article was previously published under Q264261
SYMPTOMS
When you receive a slide that was sent as an e-mail message, any animations that it has do not work. Also, you may receive the following error when you open the message:
If you click No and then try to move or resize the e-mail message, you may receive the following error
where Line_number is the line number on which the error occurs in the message.
CAUSE
This behavior occurs if you have installed the Outlook E-mail Security Update. The Outlook E-mail Security Update provides additional levels of protection against malicious e-mail messages. The update changes the way that Outlook handles attachments and the way that Outlook can be controlled programmatically.
For additional information about this update, please see one of the following articles in the Microsoft Knowledge Base, depending on which version of Outlook you have:
262631 OL2000: Information About the Outlook E-mail Security Update
262617 OL98: Information About the Outlook E-mail Security Update
When PowerPoint sends a single slide as an e-mail message, it includes a script.js file attachment to automatically resize the slide image and to run any slide animations that have been applied to the slide. The Outlook E-mail Security Update prevents this script from running.
MORE INFORMATION
For more information about how other Microsoft Office products may be affected by the Outlook E-mail Security Update, please see one of the following articles in the Microsoft Knowledge Base, depending on which version of Outlook you have:
262634 OL2000: Known Issues with the Outlook E-mail Security Update
262618 OL98: Known Issues with the Outlook E-mail Security Update
Additional query words: gld
Keywords: kbbug kbpending KB264261
